DHL Express France launches new domestic delivery service

DHL France has launched a new domestic delivery service “D12” for parcels and pallets to be delivered within France before 12 a.m. either within 24 or 48 hours to respond to customer needs for increasingly precise delivery times.

With “D12”, the shippers can rely on exact delivery times for delivery to French cities with more than 5000 inhabitants. The service guarantees delivery of parcels and pallets up to 1000 kg within 1 or 2 days according to the scheduled delivery times of DHL Express.

To use “D12”, DHL customers only need to paste a label on the urgent shipment to signal its priority. There is no need for any advance notice, and items will be picked up together with other national or European shipments and charged for in a standard way without a special invoice. With this label, the shipments have the priority at all stages including loading, transit and delivery. The “D12” shipments can be traced online including signed delivery confirmations and delivery times.

Patrick Aguirregaviria, managing director of DHL Express France’s parcel business, said: “The legal restrictions concerning the speed limits for vehicles in France have re-drawn the borders between courier and domestic express. The express operators have had to review their transport plan and have added surcharges to their service price. Parcel delivery is becoming an alternative but with a new demand for ensuring guaranteed delivery times which D12 responds to.”