Correos guarantees daily collection for 100% of its letter boxes

Correos has successfully completed the implementation of Marabú II, the new automated system for monitoring collection from letter boxes, which will improve the efficiency and quality of the postal service.

This computer application can accurately track collections of letters and other post deposited by the public in the boxes on the main streets and squares of all Spanish capitals and all towns of over 50,000 residents.

The results obtained to date show that Marabú II ensures collection efficiency of nearly 100%. Through this computer system, which provides data daily, Correos monitors the entire trajectory of the different collections carried out each day and obtains information as to their exact time, as well as the arrival of this post at each automatic sorting office.

Efficient design of routes

The letter boxes and sacks containing the mail are identified with their corresponding bar code. This enables the letter carriers to use their portable terminals to register the barcodes of the letter boxes and the sacks that carry the collected mail, as well as other data: the condition of the letterbox, how long the collection took, the time of day when most letters are posted, the most and least used letter boxes, and so on.

At the end of their route, the letter carriers can upload the data from their portable device to a central computer, where the exact time and the sacks collected are registered in a database. This way, any service issues can be dealt with immediately.

With this information, Correos has designed the routes for more efficient collection and set times according to the volume of post. The post is now handled more effectively and delivery times are reduced.

Marabú II is another step forward by the public postal company towards its strategic goal of increasing the quality of the postal service, improving the reception of post through letter boxes and offices, automatic sorting at its reception centres and delivery, with the use of PDAs.

Correos has successfully completed the implementation of Marabú II, the new automated system for monitoring collection from letter boxes, which will improve the efficiency and quality of the postal service.

This computer application can accurately track collections of letters and other post deposited by the public in the boxes on the main streets and squares of all Spanish capitals and all towns of over 50,000 residents.

The results obtained to date show that Marabú II ensures collection efficiency of nearly 100%. Through this computer system, which provides data daily, Correos monitors the entire trajectory of the different collections carried out each day and obtains information as to their exact time, as well as the arrival of this post at each automatic sorting office.

Efficient design of routes

The letter boxes and sacks containing the mail are identified with their corresponding bar code. This enables the letter carriers to use their portable terminals to register the barcodes of the letter boxes and the sacks that carry the collected mail, as well as other data: the condition of the letterbox, how long the collection took, the time of day when most letters are posted, the most and least used letter boxes, and so on.

At the end of their route, the letter carriers can upload the data from their portable device to a central computer, where the exact time and the sacks collected are registered in a database. This way, any service issues can be dealt with immediately.

With this information, Correos has designed the routes for more efficient collection and set times according to the volume of post. The post is now handled more effectively and delivery times are reduced.

Marabú II is another step forward by the public postal company towards its strategic goal of increasing the quality of the postal service, improving the reception of post through letter boxes and offices, automatic sorting at its reception centres and delivery, with the use of PDAs.