Qtel services to be offered at post offices
Users of Qatar Telecom (Qtel) services will now have an option when it comes to the payment of bills, following the signing of an agreement between the General Postal Corporation (Q-Post) and the telecom service provider.
Qtel services at post offices will be offered in a phased manner, starting with Q-Post offices located in Dafna, Abdul Aziz bin Ahmed Street and Al Kahraba Street.
Other than payment of bills, postpaid and prepaid GSM cards and prepaid charge cards will be available at post offices. At a press conference, Sheikh Fahad bin Jassim Al Thani, Qtel COO, said: “Today’s joint efforts will enable customers to subscribe to most of their telecom services and mail their personal or business parcels at the same time. Also, this will provide customers with more outlets in numerous areas to meet their telecom needs, in addition to Qtel’s 17 branches.”
Waleed Al Sayed, Qtel Executive Director (Customer Services), said: “We are planning to work on a long-term relationship. All the range of our products will be gradually rolled out. As you are also aware, training for Q-Post employees will need to be given. By early 2009, all services will be provided.”
Al Sayed said Qtel employees will not be sent to the post offices but will only provide the training. “We have no intention of doing the work physically there. We have confidence in Q-Post to deliver quality service to customers,” he said.
Six post offices will now be offering the Hala recharge service while six will be added later.
Ali Mohammed Al Ali, Q-Post Chairman, said: “We hope all branches will be covered by the end of this year. Customers can now take care of their daily responsibilities with less stops, thus saving them time and without having to drive across town as our Q-Post branches as well as Qtel’s are available throughout Qatar.”
Users of Qatar Telecom (Qtel) services will now have an option when it comes to the payment of bills, following the signing of an agreement between the General Postal Corporation (Q-Post) and the telecom service provider.
Qtel services at post offices will be offered in a phased manner, starting with Q-Post offices located in Dafna, Abdul Aziz bin Ahmed Street and Al Kahraba Street.
Other than payment of bills, postpaid and prepaid GSM cards and prepaid charge cards will be available at post offices. At a press conference, Sheikh Fahad bin Jassim Al Thani, Qtel COO, said: “Today’s joint efforts will enable customers to subscribe to most of their telecom services and mail their personal or business parcels at the same time. Also, this will provide customers with more outlets in numerous areas to meet their telecom needs, in addition to Qtel’s 17 branches.”
Waleed Al Sayed, Qtel Executive Director (Customer Services), said: “We are planning to work on a long-term relationship. All the range of our products will be gradually rolled out. As you are also aware, training for Q-Post employees will need to be given. By early 2009, all services will be provided.”
Al Sayed said Qtel employees will not be sent to the post offices but will only provide the training. “We have no intention of doing the work physically there. We have confidence in Q-Post to deliver quality service to customers,” he said.
Six post offices will now be offering the Hala recharge service while six will be added later.
Ali Mohammed Al Ali, Q-Post Chairman, said: “We hope all branches will be covered by the end of this year. Customers can now take care of their daily responsibilities with less stops, thus saving them time and without having to drive across town as our Q-Post branches as well as Qtel’s are available throughout Qatar.”
