DHL offers award-winning eMailShip service on a broader platform

DHL announced another industry-first innovation for its customers. DHL eMailShip – an award-winning electronic service that provides greater convenience and access to DHL’s shipping services – is available for complimentary download from Microsoft Office Online websites across DHL’s Asia Pacific markets. The website ranks as one of the most popular sites in the world.

“Our collaboration with Microsoft Office provides another convenient option for our customers to access our services by offering the DHL eMailShip template with a popular Office productivity application that they are familiar with,” said Phillip Brooks, Vice President, Portfolio Management & Analysis, DHL Express – Asia Pacific. “This latest initiative underscores DHL’s commitment to constantly innovate and enhance our customers’ shipping experience.”

“We are pleased to help DHL distribute its innovative template to our mutual customers,” said Matthew Hosek, Content Project Manager for Microsoft Office Online.

Microsoft Office Online is a collection of Microsoft Office user resources, such as downloads, templates and clip art, designed to help customers get the most out of their Office System programs.

As a testament to DHL’s product and service innovation capabilities, DHL eMailShip was recognized as one of the top 100 global IT innovations at the prestigious 2007 InfoWorld 100 Awards. Organized by the InfoWorld Media Group, a division of International Data Group, the annual awards honor IT projects that demonstrate the most creative use of cutting-edge technologies to further companies’ business goals

Launched in October 2007, DHL eMailShip is an easy-to-use service that allows customers to file their shipment details electronically – an innovative industry-first. This paper-less service allows air waybills, shipment forms, customs documents and pickup forms to be prepared offline using the Adobe Acrobat PDF or Microsoft Excel format, and submitted to DHL via email. Besides ease of shipment filing, users will enjoy the convenience of arranging shipment pick-ups electronically with just a single click of the mouse.

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