FedEx Celebrates Domestic Service One-Year Anniversary
As part of the one-year anniversary of its domestic service launch in China, FedEx Express (FedEx) announced its latest domestic service enhancements in China.
FedEx domestic service now offers an earlier next-morning delivery to nine major cities: Beijing, Shanghai, Suzhou, Kunshan, Wuxi, Nanjing, Hangzhou, Guangzhou, and Ningbo. Packages will now reach their destination by 10:30 a.m., Monday – Saturday, all with the FedEx money-back guarantee.
Customers within the Yangtze River Delta (Shanghai, Suzhou, Kunshan, Wuxi, Nanjing, Hangzhou, Ningbo) and the Pearl River Delta (Guangzhou, Shenzhen, Dongguan, Zhongshan, Foshan, Zhuhai, Huizhou and Jiangmen) will be offered later cut-off times for intra-region shipments. The cut-off time in those cities will be extended to 9 p.m.
Since FedEx began domestic time-definite service in China last year, it has continued to invest in local infrastructure and expand its services and coverage. Through its domestic hub at Hangzhou Xiaoshan International Airport and the partnership with Okay Airways, FedEx successfully introduced its unique hub-and-spoke system to China. After one year of operation, the next-morning delivery service has expanded from 19 cities to more than 40 cities, while the second-day delivery service reaches customers in more than 200 cities throughout the country.
To keep pace with China’s rapidly changing market, FedEx has constantly upgraded its domestic services in China. Last September, a string of service enhancements were introduced, and last December, FedEx equipped the domestic service couriers in 20 cities with the latest GPRS Trackers, which provide real-time information about the location and status of customer’s packages.
