Postcomm Annual Report 2007/08

Postcomm Annual Report 2007/08Postcomm’s latest annual report sets out details of our strategy:

– Universal service. Ensure the continued provision of an affordable universal postal service.
– Protecting customer interests. Where they have little effective choice, Postcomm will ensure customers benefit from an affordable universal service and adequate protection in terms of prices and service quality.
– Promoting sustainable competition. We aim to provide customers with choice through efficient and sustainable competition between postal operators.
– Advising on the post office network. We aim to ensure that government decisions on the future of the post office network are informed by Postcomm’s research, information and advice.
– Building effective stakeholder relations. Our stakeholders range from major mail customers and operators to Government departments, trade unions, Postwatch, Parliament and the devolved administrations. We aim to maintain and support strong relationships with all stakeholder groups through proactive communication and the sharing of information.
– Using and developing resources effectively. We want to be an effective, efficient organisation, with a highly committed and motivated staff that is continually improving and regarded as “best in class” in comparison with our peer group of other regulators.