Post Office card Account (POCA)

The Counters Advisory Group (CAG), a group of organisations committed to promoting the needs of post office customers, chaired by Postwatch, has written today to James Purnell, the Work and Pensions Secretary to support Post Office Ltd being awarded the contract for the replacement of the POCA. The group feels very strongly that customers who want to collect their pensions and benefits from their post office should continue be free to do so.

It is also clear to the group’s members that failure to award the contract to Post Office Ltd would have a significant impact on the number of post offices that would remain in business.

The full text of the letter can be viewed at www.postwatch.co.uk

Notes To editors

1. CAG is chaired by Elizabeth Hodder.

2. The following organisations are members of CAG:

Age Concern England;

Citizens Advice;

Commission for Rural Communities;

Federation of Small Businesses;

Help the Aged;

Local Government Association;

National Association of Local Councils;

National Consumer Council;

National Federation of SubPostmasters;

National Federation of Women’s Institutes;

Postcomm;

Public Utilities Access Forum;

Rural Shops Alliance;

Royal National Institute of Blind People;

Townswomen’s Guild; and the

Village Retail Services Association.

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