NetDespatch web portal to revolutionise Manx parcel deliveriesDocument Actions

The Isle of Man’s distribution company, Manxx Independent Carriers, is rolling out an innovative system for tracking parcels and freight using a new international ‘databank’ called PODXchange. Developed by NetDespatch, PODXchange is a web portal for proof of delivery (POD).

Manx drivers are being equipped with special mobile devices incorporating barcode scanners and a touchsceen. When deliveries are made and signed for, details of the shipment held in the barcode can be transmitted live to the web portal along with the captured electronic signature. Scan and POD data as well as signatures is then transformed into the appropriate carrier format and transmitted to Manx’s customers that include most major UK parcel carriers.

The portal accepts data from any POD system – for any parcel – and then makes it available via the Internet to any carrier. Manx is already delivering on behalf of all the major parcel carriers including Fedex, UPS, DPD, Citylink, Parcelnet and Amtrak. Using one device, Manx can now provide a live signature POD to any of these companies. The intelligent system recognises the carrier from the barcode on the parcel ensuring that each carrier only retrieves data on their own parcels.

First used in the Highlands of Scotland for parcel deliveries handled by AJG, the system is being implemented by Manx so that is can be used for all types of deliveries. “We travelled to Inverness to see the first PODXchange implementation in action with courier firm AJG parcels. It was immediately evident that it had real potential and we realised we could develop the first true multi-service POD solution giving our customers live updates on anything we delivered whether a parcel, pallet, an item of plant or a fresh food delivery,” says Coleman.