Correos manages mail sorting through the Iris 6
Correos will manage mail sorting and sales with a single IT system, the IRIS 6. It is a more agile management system that simplifies the operating set-up used so far, as it take the place of or integrates a dozen different systems used up to now to manage one or several products included in the public postal operator’s global offer.
With the new IRIS 6, Correos receives correspondence and parcels, sends telegrams and faxes, manages P.O. boxes, the sale of products, and the array of services supplied by the office network.
The IRIS 6, is now operating as the only management system in the entire current CORREOS network of 2,226 offices and 57 Sorting Offices. The system serves almost 7,000 users constantly during office hours, making an average 18 million admissions and sales.
This single management system is part of CORREOS’ INTEGRA Plan, which includes the array of ICT initiatives promoted by the public postal operator to modernise its management and offer a higher-quality, more efficient postal service. The IRIS 6 will improve information support in current and future processes and will provide better service for the postal company’s customers. It will also enable the Company’s Office Network activity to be transparently and integrally gauged in real time.
CORREOS will manage mail sorting and sales with a single IT system, the IRIS 6. It is a more agile management system that simplifies the operating set-up used so far, as it take the place of or integrates a dozen different systems used up to now to manage one or several products included in the public postal operator’s global offer.
With the new IRIS 6, CORREOS receives correspondence and parcels, sends telegrams and faxes, manages P.O. boxes, the sale of products, and the array of services supplied by the office network.
The IRIS 6, is now operating as the only management system in the entire current CORREOS network of 2,226 offices and 57 Sorting Offices. The system serves almost 7,000 users constantly during office hours, making an average 18 million admissions and sales.
This single management system is part of CORREOS’ INTEGRA Plan, which includes the array of ICT initiatives promoted by the public postal operator to modernise its management and offer a higher-quality, more efficient postal service. The IRIS 6 will improve information support in current and future processes and will provide better service for the postal company’s customers. It will also enable the Company’s Office Network activity to be transparently and integrally gauged in real time.
The IRIS 6 is a multichannel and multipurpose application which is easier to use and service than previous systems, with the capacity and power to incorporate the management of new products and services. As it supports centralised management, the new system will contribute to improving management and answering business needs and new products and services, such as topping up TurCorreos Cards, for example.
CORREOS started to introduce this new system with a pilot test in December 2006 and just completed it in June this year. This gradual introduction has made it possible to test the IRIS 6 and design new versions with improvements found to be required. The IRIS 6 is based on an advanced technological solution that will allow its development and enlargement according to the company’s future needs.
