Good results for the EMS Cooperative
At its extraordinary General Assembly held during the UPU Congress, the EMS Cooperative announced on Monday 4th August a set of very positive results: volumes rose by 23 pct between 2004 and 2006; 88 pct of items were delivered on time; and the EMS Cooperative now boasts a membership of 149. The EMS Cooperative was created in 1998 to develop and strengthen the EMS service.
A succession of countries were awarded certificates in recognition of their efforts to meet the main EMS standards. To ensure high quality service, independent consultants analyze the performance of the various operators each year.
For 2007, 13 countries received gold, silver or bronze awards for the excellence of their EMS services (deliveries, tracking of items and customer service). Azerbaijan, Hong Kong (China), Japan, the Republic of Korea and Singapore took gold; the Czech Republic, Great Britain, New Zealand, Sweden and the United States were awarded silver; and Australia, Brazil and Canada received bronze awards.
Hungary, Russia and Spain also received awards for exceptional customer service.
EMS is a high quality, competitive, affordable international express postal service for sending documents and goods the world over. In most countries EMS is the only operator offering universal access to international express services for private customers and small and medium enterprises.
At its extraordinary General Assembly held during the UPU Congress, the EMS Cooperative announced on Monday 4th August a set of very positive results: volumes rose by 23 pct between 2004 and 2006; 88 pct of items were delivered on time; and the EMS Cooperative now boasts a membership of 149. The EMS Cooperative was created in 1998 to develop and strengthen the EMS service.
A succession of countries were awarded certificates in recognition of their efforts to meet the main EMS standards. To ensure high quality service, independent consultants analyze the performance of the various operators each year.
For 2007, 13 countries received gold, silver or bronze awards for the excellence of their EMS services (deliveries, tracking of items and customer service). Azerbaijan, Hong Kong (China), Japan, the Republic of Korea and Singapore took gold; the Czech Republic, Great Britain, New Zealand, Sweden and the United States were awarded silver; and Australia, Brazil and Canada received bronze awards.
Hungary, Russia and Spain also received awards for exceptional customer service.
EMS is a high quality, competitive, affordable international express postal service for sending documents and goods the world over. In most countries EMS is the only operator offering universal access to international express services for private customers and small and medium enterprises.
