DHL, PosLaju to jointly offer express service (Malaysia)

Express couriers DHL and PosLaju have jointly launched Pospriority Express, a premium international express delivery service.

The service, jointly developed and marketed by DHL and PosLaju, is aimed at customers from the retail sector as well as small and medium enterprises.

Pos Malaysia Bhd executive director and group chief operating officer Datuk Abu Huraira Abu Yazid is anticipating a good response to the service, especially in Malaysia, Singapore and Japan, with demand from Europe and the US to follow.

The company expects the new service to boost its international shipments by 20 pct from the initial five participating PosLaju outlets.

“This is the first time that PosLaju has collaborated in jointly creating a product with a leading integrated express and logistics provider,” Abu Huraira said in a statement.

“It creates an exciting new choice for PosLaju customers to access international express services with higher reliability and service standards.” PosLaju is a unit of Pos Malaysia.

DHL Express (Malaysia and Brunei) country manager Sam Leong said the collaboration was a significant milestone.

“DHL’s collaboration with PosLaju is a strategic move to offer greater accessibility and flexibility to the SME community by effectively expanding our retail presence,” he said.

Under the agreement signed yesterday, DHL will provide customer service and after-sales support as well as 24-hour tracking services.

The Pospriority Express service will initially be available at five selected PosLaju outlets located at Kompleks Dayabumi, Brickfields, Klang, Penang and Johor Bahru.

By the second quarter of next year, it will be rolled out nationwide.

Pospriority Express offers five kg, 10kg and 25kg box options.