Correos: High approval from customers (SPA)
Correos has reported a positive response from customers as a result of its ongoing efforts to modernise the postal service and expand the range of services offered.
70 pct said that the service was satisfactory, compared to 56.3 pct last year. Correos said that its customers clearly appreciate the improvements in the quality of the service it was now providing, and valued the greater proximity and accessibility of post offices and postal centers.
Correos has opened 304 postal offices in the last 4 years. Spain has seen a 16 pct growth in the network, with more than 2,200 postal offices in the whole country. The introduction of IT networks linking post offices and more modern automated sorting equipment has enabled Correos to adapt to the needs of it’s customers.
Many offices are already multiservice centres, offering an extended product range including mail, packages, banking services, money transfer and the TurCorreos card.
Correos has reported a positive response from customers as a result of its ongoing efforts to modernise the postal service and expand the range of services offered.
70 pct said that the service was satisfactory, compared to 56.3 pct last year. Correos said that its customers clearly appreciate the improvements in the quality of the service it was now providing, and valued the greater proximity and accessibility of post offices and postal centers.
Correos has opened 304 postal offices in the last 4 years. Spain has seen a 16 pct growth in the network, with more than 2,200 postal offices in the whole country. The introduction of IT networks linking post offices and more modern automated sorting equipment has enabled Correos to adapt to the needs of it’s customers.
Many offices are already multiservice centres, offering an extended product range including mail, packages, banking services, money transfer and the TurCorreos card.
