DHL widget helps German online parcel customers

DHL Parcel Germany has enhanced its online services with the launch of DHL Widget enabling private and small business customers to book their online parcel shipments more comfortably and helping ebay sellers to gain a quick overview of relevant shipment details.

DHL Widget is an online programme dynamically combining all DHL online functions such as online franking, postage calculator, parcel tracking, address directory and a finder for parcel drop-off and collection points (Packstations, Paketbox), making the online preparation and tracking of parcel shipments easier for the customer.

The new programme transfers the products and addresses from the directory, chosen by the customer in the postage calculator, directly into the online franking service. As an additional service customers can allocate their shipments a memorable name such as ‘Parcel for Granny’ or ‘ eBay auction’. Plain symbols inform the customer about the status of the shipment. DHL provides the customer a proactive email service informing about the effected delivery.

Andrej Busch, head of marketing for DHL Parcel Germany, commented: “DHL customers can now easily find all the important functions and information concerning their parcel shipments via the comfortable online programme. This innovative tool responds to customer wishes for more comfort and transparency concerning parcel shipments. It reaffirms our slogan of ‘Simple, Always, Everywhere’.”