FedEx refreshes web tracking tools

FedEx Corp. has launched state-of-the-art tracking technologies to provide customers with real-time visibility to shipment status via web, desktop or mobile devices.

FedEx Corp. has launched new, state-of-the-art tracking technologies to provide customers with real-time visibility to shipment status via web, desktop or mobile devices.

Available globally in 26 languages, the new tracking experience includes a shipment progression graphic enabling users to get tracking information. Users now have the ability to view tracking results based on different time zones, order of shipment events and weight conventions. Tracking numbers can also be saved, eliminating the need to re-enter data for subsequent tracks.

“We know that FedEx customers want more clarity about the status of their shipments and the ability to view tracking results based on individual preferences,” said Mark Colombo, senior vice president, FedEx Digital Access Marketing, FedEx Services.

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