ROYAL MAIL STILL FAILS TO DELIVER.
ROYAL MAIL STILL FAILS TO DELIVER.
From EXPRESS ON SUNDAY, April 8th, 2001
THE problem at Royal Mail (“Thousands forced to pay penalties as first class
mail is delivered late”, Sunday Express, March 25; Letters, April 1) is that
there are too many chiefs and not enough indians. How many of us would like to
get up at four in the morning, go to work and prepare sacks and sacks of mail
to be delivered by 9.30am? I have seen them trundling along with great bags
of mail on their bikes, soaked to the skin. In many cases, they are
delivering to an ungrateful public who complain if their post is a little
late. Those who set the delivery targets have probably never delivered post
themselves. The Post Office needs to put money into proper resources – postmen on the
streets – not computers and layers of management. GW Collins, Ringwood, Hampshire A FEW years ago I relied on the Post Office’s integrity and the safe delivery
of my mail. Now much of it never reaches me. Friends ask me why I haven’t
written when I have, and their letters often never reach me. Last year I was devastated when the last photo that I’d taken of my late mother
never reached me from the photo lab. My photos had always been sent to me
before, so I didn’t think about not sending this special film to be processed.
I’d also taken photos of the floral tributes at her funeral for a family
member who couldn’t be there – these photos were irreplaceable. Safe delivery of the mail is vital. If not, family misunderstandings can
arise, jobs can be lost, friendships broken, bills not paid and appointments
not kept. SA Vangen, Southampton, Hampshire I MUST join in your postal debate. My post office advises customers to leave
greeting card envelopes open. Their reason is that if an envelope is
unsealed, anyone can open it up and see that there is no money inside. They
tell me it is the fault of the public who are foolish enough to include
small gifts with greeting cards, so what do they expect if the contents go
missing? I have also had the experience that anything bulky acts like a magnet for
unscrupulous individuals, so do not put anything in padded envelopes unless
you use a tracking service like Special Delivery. M Becker, Edgware, Middlesex
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