UK public back Post Office with award
The UK public has once again named the Post Office as its favourite travel insurance and foreign exchange provider at this year’s British Travel Awards. The Post Office has secured the title of Best Travel Insurance Company for four consecutive years, and enjoyed three consecutive years as Best Foreign Exchange Company.
The UK’s largest bureau de change provider scooped the prize ahead of several major competitors to secure a third (33%) of all votes in the category, and almost a quarter (24%) of votes for the travel insurance award.
The British Travel Awards is the largest of its kind in the UK. This year more than 100,000 votes were cast by a mixture of the public and industry professionals across a range of categories.
Sarah Munro, Post Office head of travel services, said: “We are absolutely delighted that customers have again chosen us as their favourite travel insurer and foreign exchange provider. Our Travel Insurance policies offer customers value for money and great quality of care including our five day claims guarantee, and as the UK’s largest travel money provider, we offer unrivalled access to more than 70 currencies through our 11,500 branches, online and by phone. It’s important to us that our customers are happy with the services we provide, and we will continue to work hard to ensure we are offering them what they need.”
Lorraine Barnes-Burton, CEO of the British Travel Awards, said: “The British Travel Awards are highly regarded within the industry and the Post Office has once again proven that it is a leader amongst travel insurance and foreign exchange providers with the voting public.”
The Post Office handles over 10m travel money transactions annually and issues almost a million travel insurance policies every year.