DPD and Interlink Express launch hour-long delivery window service
GeoPost UK subsidiaries DPD and Interlink Express have become the first express delivery companies to provide customers with a one hour window for their home deliveries.
Launched today across the UK, home shoppers who buy from retailers shipping with DPD or Interlink can receive a free SMS or email giving them a precise one hour window in which the driver will arrive. Big name retailers among the 1,500 companies who’ve already signed up for the service includes mobile phones giant Three and online gift company iwantoneofthose.com
If the recipient of the SMS knows that they won’t be in to sign for the package, they can text back and arrange for the company to deliver on a more convenient date – from a choice of the next three days.
GeoPost UK CEO Dwain McDonald said: “Most online shoppers are busy people who love the ease of buying on the internet at any time of day or night but resent the inconvenience of waiting in all day for a delivery. That’s why we’re confident that our one hour service is the solution that shippers and shoppers alike have been waiting for.
“Consumers who value their time are more likely to re-order from retailers who proactively communicate with them to make the delivery experience as convenient as possible.”