Canada Post deploys 8,000 Intermec CN50s

Canada Post has selected the Intermec CN50 to equip more than 8,000 foot-based letter carriers to meet the delivery operations requirements to provide timely delivery information to customers for all traceable items. In 2009, Canada Post delivered 11bn letters to 15m residential and business addresses. The CN50 is part of the Canada Post personal data terminal (PDT) solution that is being used to migrate away from paper-based delivery scan recording processes. In order to ensure real-time upload of scanned data, it will be necessary to eventually equip all letter carriers with a PDT capable of transmitting information through a high-speed reliable cellular network.

“As part of Canada Post’s Postal Transformation initiative, the PDTs will be leveraged to deliver real-time parcel visibility and improve Letter Carrier productivity, delivering sustainable ROI,” said Peter Duncan, director engineering product tracking processes and systems of Canada Post.  “The Intermec CN50 provides stronger data capture and communication capabilities than our existing handheld solutions, and will help increase our savings and improve the end customer experience.”

The PDT solution enhancement with the CN50 is part of a transformational Canada Post programme to modernise its postal network end to end.  Through its EA21 scanner and 3G radio technologies, the CN50 will communicate with the Canada Post Central Delivery Information Application to provide streamlined data capture and delivery processes.

“Customers continue to validate that the CN50 is the highest-performance mobile computer in its class and that it continues to make game-changing transformations for our customers,” said Pat Byrne, president & CEO of Intermec.  “We are confident that Canada Post will not only increase monetary savings but significantly improve the customer experience by providing faster more reliable transactions.”

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