GLS Germany creates ShopDelivery Service
GLS Germany has launched a new pick-up delivery service. ShopDelivery Service, which starts this month, has been created to avoid customers missing the courier and having to wait to receive their goods.
The service will allow customers to choose which of GLS’s parcel shops they would like their package to be delivered to, allowing them to collect their goods at a convenient time.
The consumer will be notified by SMS or email when the package is available to be retrieved. GLS has more than 5,000 package stores.
“ShopDelivery provides customers maximum flexibility in receiving their goods,” said Klaus Conrad, managing director of GLS Germany.
Conrad said the service will be more flexible and therefore much more effective for certain groups of people.
In 2009, a GLS survey showed that 76% of respondents wanted to use the ShopDelivery Service.
