Australia Post returning to normality after floods
Australia Post is back up and running in Queensland after this month’s extreme flooding severely hampered post and parcel deliveries. The operator confirmed that mail is now getting through via road, air and sea to almost the entire state.
Managing director and CEO Ahmed Fahour (pictured) said: “We are back to almost 100% in Queensland thanks to the hard work of all the posties, truck drivers and retail staff in Queensland.
“Amazingly since the floods began we have delivered 32m items into Queensland and we are now delivering 2.6m items every day across the state. During the worst of the floods we were still delivering 1.6m items each day which is testament to the commitment of our people.”
With a number of major arterial roads now open, mail is now flowing in and out of Queensland, as well as from point-to-point within Queensland. Australia Post is having some difficulties getting mail into small parts of the Toowoomba region due to infrastructure issues.
“Australia Post staff have done an outstanding job getting the mail through in all sorts of conditions. Many of them have had their own lives heavily impacted by this flood, yet they have been working round the clock to get the mail through,” added Fahour.
He went on to say that Australia Post had gone to great lengths to find alternate ways to get the mail through, including chartering a ship to get parcels through to Townsville, to get around road closures and a shortage of aircraft.
Australia Post also confirmed that almost all the post offices closed due to the floods have now reopened; however, one of the two Australia Post national customer contact centres, based in Brisbane, remains closed.
Fahour said Australia Post’s focus was now on North West Victoria and the floods there with many rivers yet to peak.
“Just as in Queensland, we are putting enormous effort into maintaining services in Victoria. In cases where we can’t get mail through we are holding that mail to keep it safe,” he said.
