Second post axed in trial to cut costs

THE Royal Mail began the most radical and controversial shake-up in its history yesterday with the launch of trials for a two-tier system for businesses and households. Within the next few months, 14 centres in the country are to replace first and second post for households with one delivery just before or just after midday. Businesses will receive one early post. The move is part of a comprehensive review of the operations of Consignia, the privatised company that includes the Royal Mail, one which it is hoped will reduce costs while improving efficiency and reliability. It is particularly hoped that it will lead to more First Class mail reaching its destination within a day. Yesterday, the move received a cautious welcome from both consumer groups and unions, even though it could lead to a scaled down service and job losses. The trials come as Consignia, which also includes Parcelforce and the Post Office, embark on pounds 1.2 billion cuts. The trials, which will affect about 100,000 customers, will take place in Crawley, Sussex; Bow, east London; Edinburgh; Sheringham, Norfolk; East Manchester; Llanelli; Newbury; Newhaven; Loughborough; Halifax; Plymouth; Ballymena; Thirsk and St Helens. The Royal Mail said some people would receive later deliveries, while others could see no change or even have post delivered earlier. The trials will formalise the end of second deliveries, which are not made in most areas. If accepted by the public, they will be extended across the country from autumn. Other proposals include a premium class service for businesses.
Daily Telegraph