US Postal Service trialling same day delivery in NYC
The US Postal service has launched its second trial of a same day delivery service, this time in New York City. The Metro Post-branded service sees Manhattan businesses paying a fee for their packages to be collected in the afternoon and delivered anywhere on the island by that evening.
New York District Customer Services Supervisor Jesse Garrett said the new service “blows our competition out of the water”, but it remains small with just five city carrier assistants providing delivery.
Garrett said: “Everyone is working hard to meet customer and operational expectations with the new service.”
USPS launched its first Metro Post trial in San Francisco at the end of 2012, but the service was suspended last month because the retailers involved were not supplying enough packages.
The USPS Inspector General said that the Postal Service needed to recruit larger retailers to participate.
The Inspector General said larger retailers are participating in the New York trial, which is now due to run until December 2014.
Metro Post is part of the Postal Service effort to continue the strong growth in its package business, which has been primarily driven by e-commerce demand.
In the financial year so far, from September 2013 to February 2014, the Postal Service has seen its shipping and package revenue growing by 11.5% year-on-year, on the back of 9.5% year-on-year volume growth.
