Yamato and Neopost set to press ahead with parcel locker network

Yamato Transport and Neopost have announced today (11 May) that they have now officially formed their joint venture to operate an open network of parcel lockers in Japan, and the roll-out in Tokyo Metro stations will start next month. Neopost and Yamato signed their formal agreement today (11 May).

As previously reported by Post&Parcel, the two companies first announced their intention to work together on the parcel locker network on 28 January.

The joint venture is 51% owned by Neopost and 49% by Yamato Transport.

The locker network will start to be rolled out from next month (June)  in the Tokyo Metro stations in cooperation with East Japan Railway Company. The plan is to install 5,000 lockers by 2022.

The lockers will primarily be used for unsuccessful home deliveries which currently represent about 20%of Yamato Transport’s total parcel deliveries.

The companies ran a pilot programme last year. About 1,000 customers used the installed lockers during this trial period, which resulted in a 2% reduction in Yamato Transport’s missed home deliveries.
This had a positive impact on both customer service and the environment.