Royal Mail International introduces weekend collections and new tracking services

Royal Mail has introduced free weekend collections for business customers sending international parcels, and has extended its International Tracked product to customers sending parcels to Russia, Cyprus and Lebanon. Business customers using the free weekend collection service can submit items for delivery up until 19.00 on Saturday and 16:00 on Sunday. The service is available to customers in England and Wales posting a minimum of 50 items made up of various Royal Mail business products.

With the addition of Russia, Cyprus and Lebanon, the International Tracked product can now be used for parcels being sent to 44 countries.

Royal Mail also announced that it has enhanced the Track and Trace function on its website (www.royalmail.com) to give customers direct access to tracking information from the destination country, while customers using its International Tracked and Signed products will now be able to see the name of the person who signed for the item.

Meanwhile, Royal Mail recently announced it has joined forces with the Commonwealth Enterprise and Investment Council to launch a three-year programme aimed at encouraging UK SMEs to export to the Commonwealth.

Nick Landon, Managing Director Royal Mail Parcels, said: “Helping UK SMEs to grow their business through exporting to international markets is a big priority for us. Our focus has been on making it easier to ship internationally by continuously improving convenience and the range of services available. We will continue to innovate to help our customers realise their growth ambitions.”