UPS expanding US smart locker network
UPS is expanding its smart locker programme in the US from nine locations in Chicago to 300 locations nationwide. The UPS Access Point lockers will usually be installed outside and accessible 24 hours a day at convenience stores and other locations.
“For online retailers, providing additional convenient delivery locations is one of the secrets to more shopping cart conversions, greater loyalty and happier customers,” said Kalin Robinson, director of the UPS Access Point locker program. “UPS Access Point lockers can be easily accessed when it fits the shopper’s schedule, giving an online retailer added value to present at checkout.”
UPS is working with 7-Eleven as well as a number of “independently owned and operated retailers” to offer the locker programme in select areas across the US.
The staggered rollout began in June and initially will be available in Illinois, New York, Pennsylvania, Virginia and Washington State. UPS then plans to install lockers in California, Florida, Georgia, Massachusetts, Missouri, New Hampshire, New Jersey and Texas.
In addition to self-service lockers, UPS also has more than 8,000 UPS Access Point locations at local businesses across the United States. These locations are primarily neighbourhood convenience and grocery stores, dry cleaners, delicatessens and The UPS Store sites that offer extended evening and weekend hours. There are currently more than 24,000 locations worldwide.
