Clipper signs store returns contract with M&S

Clipper Logistics has secured a new store returns contract with Marks and Spencer (M&S). Under the extended agreement, Clipper will provide stock handling capability and reprocessing at its Swadlincote facility, ensuring that store-returned merchandise flows back into the M&S fulfilment centre at Castle Donnington, where it will be ready for re-allocation.

Clipper has developed its specialist returns management proposition, which it has called ‘Boomerang’.

Adrian Harris, Director of Clothing, Home and Multichannel Logistics at M&S, said: “Having undertaken a trial with Clipper to support our returns operations, we are delighted to announce that we have now put a contract in place.”