Jersey Post launches digital services
Jersey Post has launched a range of digital services to complement its delivery of physical mail to consumers and corporate customers. Jersey Post has worked with UK-based SEFAS to bring a new software solution called Harmonie to Jersey which will offer local customers a print to digital migration, with optional storage and file access.
Paul Marett, Director of IT at Jersey Post, commented: “There is no doubt that the ways in which businesses communicate with their clients today has changed. With such a huge, and rapid, shift towards a demand for online services, combined with the requirement for instant access to matters affecting our daily lives, digital communication is very much in the ascendancy. We recognise this and as such, have now introduced a range of digital services to complement our delivery of physical mail to consumers and corporate customers.”
There remains an obligation for companies to send out certain types of customer correspondence on paper. For Jersey Post, this means combining the paper and envelope solution with a range of digital services that meet the shift in client need.
With the new software, Jersey Post receives raw customer data and then converts this from digital into analogue form. Whilst businesses may not want to send statements by email, they may choose to send an email or a text to say that a statement is ready to be viewed. Jersey Post’s new software provides the necessary PDF and helps plan the email communication that prompts the customer to go online and check the details.
