Rosewholesale launches shipment messaging feature
Online retailer Rosewholesale has announced a new feature on its website, called “My Message”, which alerts customers when a product has been shipped or when it has successfully been returned. In a statement posted on Thursday (8 December), Rosewholesale said: “After an order has been made or a package has been returned customers want to know their status. Having a tracking number helps, but logging into multiple sites to get information about shipping can cause huge headaches. To make things more simple Rosewholesale is introducing a “My message” function. This new function will alert customers when a product has been shipped or when it has successfully been returned.
“Customers can access the “My Message” function on the Rosewholesale website, this function is available to all shoppers.
“Customers who use the mobile app will also get real time alerts.
“The company is currently testing mobile notifications for U.S customers using the app. When a product is shipped out the mobile user will get a notification straight to their phone. Both mobile and desktop users will get real time alerts now.”
