Wincanton signs new home delivery contract with Wickes

Wincanton has announced a new three-year contract with Wickes to make home delivery of big and bulky items requiring specialist vehicles. Wickes had operated an in-house solution for the home delivery of big and bulky items, which includes products such as ton bags of building materials, bricks and blocks, from its store hubs. Now Wincanton has assumed responsibility for the majority of this operation across the country with the capability to scale up or down depending on seasonal demand.

Wincanton said that it will be implementing new technology to support Wickes multichannel strategy, starting with the Flexipod in-cab solution.

Paul Durkin, Director of Home & DIY, Wincanton, said: “We are delighted to be partnering with Wickes in their multichannel strategy. As market-leading providers of home delivery and specialist transport solutions we offer a range of services to customers across the retail sector. The contract represents a synergy between Wincanton’s retail and construction expertise to meet Wickes specific transport requirements. By effectively utilising our specialist fleet we will be able to provide efficient home delivery to Wickes customers whilst ensuring the Wickes customer experience remains market-leading.”

Duncan Kendal, Supply Chain Director, Wickes, added: “When choosing a logistics partner, it was vital for us to work with someone who not only had the capability and capacity but also understood the importance of the great customer experience Wickes delivers.”