Inflight preparations

Yodel is developing and testing its new tracking site in preparation for the launch of its “Inflight” product later this year.

In a notice posted on its website on Thursday (31 May), Yodel said that its customer facing tracking pages are undergoing a makeover – but during the transition shoppers will still have access to features like Parcel Countdown, Text or Call Your Driver and for those that are on the Xpect service the two-hour delivery window is still available. Meanwhile, two new options that are part of the Inflight service – Nominate a Safe Place and Leave with Neighbour – are already visible, and Yodel said that “a host of new features” will added over the coming months.

Summing the benefits of the new service , Yodel said: “Inflight will enable all customers to control their delivery at every step, offering them the option to amend their delivery preferences right up to the point of delivery. A huge range of inflight options to choose from will mean shoppers will be able to receive their parcels where and when it suits them.”