Postcomm confirms £7.5m penalty on UK Royal Mail
Following consultation, Postcomm has confirmed a financial penalty of £7.5 million on Royal Mail for failings in its services to customers.
The penalty relates to two of Royal Mail’s services used by business customers: First Class Post Paid Impression (PPI) and First Class Response Services, where the company’s performance was around 6% below the agreed licensed targets for the year for both products.



