USPS reports quarterly loss of $3.0 billion

Excluding the combined effects of non-cash workers’ compensation adjustments due to fluctuations in discount rates and other actuarial revaluations, the loss for the quarter would have been approximately $2.3 billion, compared to a loss of approximately $2.4 billion for the same period last year.

Service performance continued to improve in the quarter, with the Postal Service reporting its strongest quarterly service performance for all First-Class, Marketing and Periodical mail categories since the same quarter last year. The Postal Service is making network infrastructure investments, such as the installation of new package processing equipment and short-term rentals of processing and logistics assets, to meet customers’ evolving needs ahead of the 2021 holiday season.

“Our improved service performance during the quarter is largely the result of significant organizational focus on implementing core elements of our Delivering for America plan,” said Postmaster General and Chief Executive Officer Louis DeJoy. “We are transitioning from an outdated network and operational posture that was ill equipped to handle the effects of the pandemic on the mix of mail and packages we process – and we expect this volume shift to continue into the foreseeable future. As we establish our new network design and deploy our operating initiatives, we will operate with much greater efficiency and precision, become financially self-sustaining, and deliver greater value to the American public we serve.”

The Postal Service reported operating revenue of approximately $18.5 billion for the third quarter of fiscal 2021, an increase of $845 million, or 4.8 percent, compared to the same quarter last year.

Marketing Mail revenue increased by approximately $1.0 billion, or 42.2 percent, on volume growth of approximately 4.3 billion pieces, or 38.6 percent. Marketing Mail experienced steep volume declines at the onset of the pandemic last year, but has been rebounding as the economy continues to recover. Marketing Mail has generally proven to be a resilient marketing channel, and as the economy has shown a sharp recovery, its value to U.S. businesses remains strong due to healthy customer returns on investment and better data and technology integration.

First-Class Mail revenue increased by $54 million, or 1.0 percent, on volume growth of 130 million pieces, or 1.1 percent, as the economy continues to recover. Despite the slight increases in the current quarter, First Class Mail volumes remain lower than pre-pandemic levels and we expect continued secular declines in this product.

Shipping and Packages revenue decreased by $646 million, or 7.8 percent, on a volume decline of 300 million pieces, or 14.1 percent, compared to the same quarter last year, as a pandemic surge in demand for package deliveries began to abate. Despite these decreases in the current quarter, Shipping and Packages volumes remain higher than pre-pandemic levels. We believe consumer behavior has evolved during the pandemic and our Shipping and Packages volumes are not expected to return to pre-pandemic levels, as the nation has increasingly relied on the safety and convenience of e-commerce. However, competition in the overall market has increased as certain major customers have returned to diverting their volume from our network and aggressively pricing their products and services to fill their networks and grow package density.

“While the financial results for the quarter showed a continuing net loss, our Delivering for America plan outlines our clear strategies to structure our organization for success” said Chief Financial Officer Joseph Corbett. “By implementing this 10-year plan in full, we expect to operate in a financially self-sustaining manner within the next several years while continuing to fulfill our universal service mission.”

Total operating expenses were approximately $21.4 billion for the quarter, an increase of approximately $1.6 billion, or 8.3 percent, compared to the same quarter last year. Excluding costs resulting from actuarial revaluation, discount rate changes, and amortization of unfunded liabilities, which are outside of management’s control, expenses increased by $334 million or 1.7 percent, compared to the same quarter last year.

Transportation expenses increased by $182 million, or 8.3 percent, compared to the same quarter last year. Highway transportation expenses increased, while air transportation expenses decreased, due to a decline in package volume from peak pandemic levels and a shift from air to highway transportation when more economical but allowing for improved reliability and service performance. Transportation expenses were also impacted by the variation in the modes of transportation available due to the pandemic, and higher average jet and diesel fuel prices, compared to the same quarter last year.