DHL to provide UK and ROI logistics and fulfilment services for Nespresso

DHL Supply Chain is extending its strategic partnership with Nestlé Nespresso to include logistics and fulfilment services in the UK and Republic of Ireland (ROI).

The new services build on a multi-national relationship dating back to 2014. The existing partnerships between DHL and Nespresso in Italy, Brazil, Malaysia and Taiwan will continue.

“Having successfully supported Nespresso in some of its key markets since 2014, we’re delighted to be extending our relationship to cover the UK and Ireland for the first time,” said Saul Resnick, CEO of DHL Supply Chain UK&I.

From Q1 2023, DHL will handle all warehousing across Nespresso’s e-commerce and network of retail boutiques in the UK & ROI.

Projected to handle six million orders a year, the UK operation will be based in a dedicated omnichannel facility in Coventry. It is equipped with state-of-the-art automation, with a BREEAM rating of ‘excellent’ thanks to extensive environmental features including solar panels, electric charge points and air source heat pumps.

The Irish operation will be based in Dublin.

In all markets, DHL will manage key aspects of the supply chain, including storage, warehousing and picking and packing of individual orders.

“I am delighted that we will be working with DHL from next year. With their warehousing expertise, innovative automation technology and a strong focus on delivering sustainable operations and services, DHL is the ideal supply chain partner for Nespresso UK & Ireland. Together, we will deliver on Nespresso’s ambitions to further build our premium quality of service and achieve joint success,” added Jan Süßmeir, Customer Care & Services Director at Nespresso UK & ROI.

Nespresso said that the blend of robotics and manual input across the operation was a key driver in its decision to partner with DHL.