Teletrac Navman: The use of AI by fleets is expanding
83% of fleets say that AI is the future of safety reveals research by Teletrac
“The use of AI by fleets is expanding from, primarily, fleet planning to fleet operations,” said Alain Samaha, CEO, Teletrac . “There are clear safety advantages in harnessing AI with vehicle and dashcam data including preventing accidents by reducing distracted driving, and our customers are turning to Teletrac and TN360 as a partner in achieving these results.” According to the survey, 26% are testing or piloting AI safety solutions and 18% are exploring options.
Distracted driving incidents, such as using mobile devices behind the wheel are growing. Forty-nine per cent (49%) of respondents to an earlier survey from Teletrac said that distracted driving had a direct financial cost on their business. Technology, training, and developing a culture of safety are three tactics being employed by fleet operators to reduce the number of incidents.
As such, 32% of respondents said that AI will effectively be used to monitor driver behaviour in real time and to reduce distracted driving incidents (16%); predicting and preventing potential accidents (17%); improving vehicle maintenance (14%); and enhancing training/coaching through data insights (13%).
However, implementing AI is not without its concerns and challenges. Despite 66% of teams being aware of the safety benefits of AI, 23% of respondents said they were concerned about data privacy and 14% fear resistance from drivers or staff. Forty Seven per cent (47%) of respondents said that human interaction is crucial for effective decision making and 37% said humans provide accountability and ethical oversight.
“Camera and telematic data, in combination with AI, have the potential to be a very powerful tool for fleets who need to cut their exposure to risk,” added Samaha. “However, people are integral to making that happen, especially in situations where there may be concerns from drivers and unions. Effective communication is key.”
