FedEx “to help provide a convenient, hassle-free returns solution to even more consumers in 2025”
FedEx Easy Returns aims to simplify the returns process for consumers by offering a hassle-free returns option at numerous convenient locations. Consumers will be able to return their items without needing to print labels or have packaging, enhancing the overall convenience of the returns experience.
The new service will also help streamline the returns experience for merchants. Returns will be routed through a reverse logistics facility for optimal recovery, helping merchants ensure the accuracy and speed of the return, as well as potentially reducing waste.
“FedEx is excited to launch the new FedEx Easy Returns solution to help provide a convenient, hassle-free returns solution to even more consumers in 2025,” said Jason Brenner, senior vice president, digital portfolio at FedEx. “This new service, supported by Blue Yonder, expands our growing network of drop-off locations conveniently located across the country.”
“Returns are a critical part of the customer experience, and present a significant challenge to retailers, which is why we are excited to support FedEx with the new service to make returns more efficient,” said Tim Robinson, vice president, Returns, Blue Yonder.
