FedEx steps up to helps customers “reduce clearance friction”
Federal Express Corporation is stepping up support for businesses across Asia Pacific as they adapt to evolving customs regulations, tariff changes, and shifting market priorities.
In response to recent U.S. de minimis exemption rule changes, FedEx hosted a series of country‑level webinars across nine Asia Pacific markets, engaging more than 3,800 customers from smalland medium‑sized enterprises (SMEs) to multinationals. These sessions provided practical guidance on maintaining operational efficiencies, customs clearance, avoiding unexpected costs, and enhanced shipping automation — equipping businesses with tools and guidance to navigate today’s complex trade environment.
Post-webinar feedback highlighted clear trends in cross-border trade priorities:
• While one-fourth of the surveyed APAC businesses still identify the United States as their primary market, over 40% plan to shift focus toward Intra-Asia (22%) and Europe (21%) in the next 12 months.
• Cost control and duty visibility are top priorities, with 25% of APAC businesses seeking clear preshipment duties and taxes, and Delivered Duty Paid (DDP) disbursement fees.
• Regulatory volatility remains a key challenge, with 27% of businesses citing the difficulty of keeping pace with evolving rules as a top barrier to trade.
“As a trusted trade practitioner, we are working closely with our customers to ensure they maintain efficient access to vital markets,” said Salil Chari, senior vice president, Marketing and Customer Experience, Asia Pacific, FedEx. “By combining deep regulatory expertise, innovative digital tools, and the strength of our global network, we help Asia Pacific businesses improve cost and duty transparency, reduce clearance friction, and unlock new growth opportunities across the region and Europe with confidence.”
