An Post Chairman: 2025 marked significant achievements for the Group
An Post reports a third consecutive year of strong growth with Revenue reaching €1.050bn, up 2.9% from 2024 (€1,02bn), EBITDA up 3.4% to €53.2 million in 2025, (2024: €51.5m) and a profit of €2.8m before exceptional items, including the cost of pension increases and the reinstatement of pensionable pay for employees. The accounting standards require these costs to be charged to the profit and loss account.
An Post’s Balance sheet ended the year on a sound financial footing with total equity of €465m. At 31 December 2025, the Group had cash and cash equivalents of €920.1m, an increase of €42.7m over the 2024 figure of €877.4m. Net of client payables there was a surplus cash asset of €55.4m (2024: €38.1m).
Operating cash flow before changes in working capital reached €86.7m, up from €47.3m in 2024.
An Post is a major national employer, employing 10,271 Full-Time Equivalents (FTEs) across the Group including subsidiaries in 2025, a 1.9% increase on 2024 (10,209) reflecting increased staffing required for handling record levels of e-commerce parcels from large Irish companies, SMEs and international contracts. More than 8,000 people (FTEs) are employed across the collection, sorting, distribution, and local delivery of An Post parcels and letters in Ireland.
Parcels and Letters
Revenue growth continues to be driven by strong eCommerce parcel revenue growth of 3.5%, increased Retail income growth of 2.5% and cost-reflective price increases. This growth off set a 6.3% volume decline in traditional letter mail.
An Post’s eCommerce business grew by 27% in 2025 (2024:23%). 2.507m addresses in Ireland were served, as were 8,193 daily collection points while 73m parcels and contract packets and 294m letters were delivered in the year. The Company also handled the largest Christmas Peak in the Company’s history, with parcel volumes up 37% during the November/December period.
An Post is an increasingly important channel of Ireland’s international trade, and an established trading company in its own right with turnover exceeding €1 billion for the second consecutive year and large national and international corporate clients requiring longer credit terms. In this context, An Post continues to discuss with Government its urgent requirement for higher working capital and an increase in its current €75m borrowing cap which has been in place for 42 years.
Retail & Financial Services
Post offices served an average of 1 million customers every week in 2025. The value of cash transactions totalled €14bn and Retail revenue excluding interest income increased by 2.5% to €178.4m (2024: €174.1m) with strong growth of 8.2% in Banking services, increased Current Account revenue and credit product sales. Our post office network numbered 879 at year-end (2024: 889), 838 of which are run by contract Postmasters whose fees are determined by the volume of transactions they handle.
For the first time in several years, post office transactions increased, up 4% in 2025 to 85.3m. Growth drivers included a 75% increase in parcel volumes at post offices, reflecting the continued strong growth in online shopping and the success of circular economy platforms such as Vinted and the An Post/Oxfam PostBack initiative. The number of Social Welfare transactions handled at post offices on behalf of the Government was 25m, down almost 1 million on the prior year, reflecting increased digitalisation of services and high levels of employment, resulting in fewer benefit payments.
An explosion in PUDO (parcel pick-up and drop-off) has attracted a new younger demographic into Post Offices, driving greater relevance for the network and convenience for customers. Self Service volumes increased 122% year-on-year and An Post Express, a new sustainable Post Office format was introduced to help preserve services in communities with falling volumes of business.
Pension Scheme
Following the An Post Pension Scheme triennial valuation at 1st January, 2025, and following discussions between the Company and staff representatives, new Company contribution rates were agreed and pensionable pay for staff was restored to 100% while increases to pensions in payment were recommended and subsequently approved (6% from 1 January 2025; 1% payable from 1 July 2025).
The agreement maintained the cap on future increases to no more than 2%, ensuring the Scheme’s long-term stability. The 2025 surplus on all pension schemes, based on the IAS19 valuation method, was €316m (540m in 2024).
An Post’s Green Light Strategy 2024-2028
An Post’s Green Light Strategy 2024-2028 is driving innovation, growth, and profitability at the Company, despite the continued challenges facing all global postal operators. An Post continues to operate in a rapidly evolving environment as the global postal industry transitions from mail-centric models to more balanced mail and parcel operations. Digitisation, e-substitution, and the transformation of the global retail sector have reshaped consumer behaviour, and this in turn requires postal services to meet new customer expectations such as seven-day delivery, improved sustainability, omni-channel capabilities and a consistently better customer experience.
While across Europe parcel volumes grew by 200% over the 2012–2024 period, parcel growth in Ireland was multiples of this. E-commerce remains a key disruptor in the postal industry and continued grown of at least 5–10% per annum is expected. An Post is now a trading company with a critical role to play in this new dynamic economy and must continue to provide the national infrastructure to enable and support e-commerce growth domestically and internationally, harnessing the benefits of digital and AI tools, to ensure Ireland remains connected, competitive and capable of trading effectively in a global market. In 2025 the An Post App reached its one millionth download and more than 40% of customer transactions were digitally generated.
Sustainability
2025 was a year of Sustainability action and delivering on promises made nearly a decade ago. An Post achieved a 50% reduction in carbon emissions (2009 baseline) ahead of schedule, becoming one of the first national postal organisations in the world to reach this milestone. 99% of An Post buildings are now powered with green energy; more than half of all delivery routes are now served by the nation’s largest electric vehicle fleet and by year-end, 95% of the fuel used in the Company’s heavy goods vehicles had been switched from diesel to renewable Hydo-treated Vegetable Oil (HVO), cutting carbon emissions by more than 90%.
Commenting on the results David McRedmond, CEO, An Post said: “As I prepare to conclude my term as Chief Executive later this year, I do so with great pride in the transformation An Post has achieved through the Green Light strategy and the foundation we have built together for the years ahead. The organisation I joined a decade ago is almost unrecognisable today: a dynamic trading enterprise, a sustainability leader, a digital innovator and a beacon of public service in every community across Ireland.
“An Post now operates as a trading organisation whose network and infrastructure are being reshaped to meet global e-commerce demand, not simply to manage mail decline. It has been the privilege of my working life to lead An Post. I am entirely confident and optimistic for its future, proud of what we have built together, and deeply grateful to every member of this extraordinary organisation,” he concluded.
Commenting on the 2025 financial results, Peter Quinn, CFO, An Post said: “An Post Group’s revenue exceeded €1 billion for the second year in a row. The revenue of €1.050 billion represents a year-on-year increase of 2.9% reflecting the important role of the Company in the economy and the continued growth of e-commerce. In 2025, An Post delivered an underlying profit before exceptional items of €2.8m. EBITDA reached €53.2m, an increase of 3.4% on 2024, building on that year’s significant increase of 33.8%.
“This enables the Group to continue investing in the future-focussed infrastructure and capital assets required for a sustainable network for post and e-commerce. An Post’s Balance Sheet is on a sound financial footing with total equity of €465m. This stability, combined with the very low levels of gearing, will enable the Group to continue executing its Green Light Strategy,” he added.
Commenting, Kieran Mulvey, An Post Chairman, said: “2025 marked significant achievements for the Group with continued improvements in financial performance coupled with the ongoing implementation of our Green Light Strategy.
“I want to thank the Chief Executive Officer, David McRedmond, in what is his last year at the helm of the Group. He has given exemplary service over the past ten years during which he has faced a decline of 50% in mails volumes, the significant challenges posed by Brexit and, above all, the societal shockwave of the Covid pandemic. Together with his formidable management team, David responded with a Strategy that stabilised the business. The ambition already within the Group has been evident under his leadership and a continued commitment to the implementation of An Post’s long‑term strategy will see that ambition maintained and a financially sustainable future delivered for the business,” he concluded.
The An Post 2025 Annual Report is available at: https://anpost.com/annualreport2025
