Corporate customers of Royal Mail who have received poor service will have their ability to secure compensation curbed as a result of a Court of Appeal decision yesterday.
Three senior judges partially reversed a High Court ruling, handed down in December 2005, over the terms of a compensation scheme, which went in favour of Postwatch, the consumer body, and paved the way for users of bulk mail services to claim tens of millions of pounds.
Escher powers the world’s first and last mile deliveries, helping Posts connect nearly 1 billion consumers with global ecommerce networks. Postal operators rely on Escher to deliver an enhanced retail and digital customer experience, to activate new revenue streams, and to realize new delivery economics. […]
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