TNT NV said its TNT Post unit bought the remaining 49 pct interest in CendrisBSC Customer Contact BV from its joint venture partner, Dutch utility company Essent.
No financial details were disclosed.
Cendris BSC focuses on call center activities, including customer service, helpdesks and telemarketing for businesses and consumers. CendrisBSC operates nine centres in the Netherlands and one in Germany, employing some 3,400 people.
Escher powers the world’s first and last mile deliveries, helping Posts connect nearly 1 billion consumers with global ecommerce networks. Postal operators rely on Escher to deliver an enhanced retail and digital customer experience, to activate new revenue streams, and to realize new delivery economics. […]
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