DHL Russia introduced an evening pick-up product
As of December 1, DHL has offered its customers a new ‘Evening pick-up’ product. It is now possible to hand in shipments to DHL courier even when the working time is over.
DHL Evening pick-up product is available in Moscow and St. Petersburg for downtown areas of the two cities. DHL plans to expand the service coverage in the near future to make it available to its customers across the rest of Russia.
‘We are aware just how tough the schedule of our customers can be’, says Eugenia Panfilova, Acting Commercial Manager DHL Russia. ‘For objective reasons, arranging a shipment may take much more time than expected. We strive to meet our customers’ expectations and give them extra time to prepare their shipment for the pick-up. We realize that success of a business depends greatly on the time it takes to deliver a shipment and we will do our best to ensure that our customers face no inconveniences in their day-to-day operations’, she added.
No additional paperwork is needed to order the new DHL product. The courier pick-up request is done in a standard way. To file the request for the current day, one needs to call DHL before 19:00. The shipments are picked up by the courier until 22:00.
Additionally DHL customers may arrange for various optional services such as Insurance, Proactive Tracking and Proof of Delivery. DHL customers may also benefit from a wide range of packaging materials offered by DHL as well as Remote Area Service.
