DHL Romania opens a new customer relations centre in Bucharest

DHL Romania has opened a new customer relations centre (Servicepoint) in Baneasa, a district in the north of Bucharest, to provide more competitive and efficient services and to extend its coverage area.

The express company said its decision to open the new centre in Baneasa is based among other factors on the trend towards sustainable development especially in the northern area of Bucharest and an increased demand for same-day delivery services.

The Servicepoint will offer a wide range of services including standard services such as shipment pick-up, domestic and international parcels delivery as well as value added services such as shipment insurance, packaging, consulting services, Saturday delivery and shipment re-routing.

Presently, DHL Romania has 23 operational centres and 25 customer relation centres (Servicepoints) all over the country. Revenues generated from the Servicepoints increased by 47 pct in 2007 compared to 2006, the company said in a statement.

By the end of 2008, DHL plans to open four more customer relation centres in Romania to further expand its network in the continuously growing market.

DHL Romania has opened a new customer relations centre (Servicepoint) in Baneasa, a district in the north of Bucharest, to provide more competitive and efficient services and to extend its coverage area.

The express company said its decision to open the new centre in Baneasa is based among other factors on the trend towards sustainable development especially in the northern area of Bucharest and an increased demand for same-day delivery services.

The Servicepoint will offer a wide range of services including standard services such as shipment pick-up, domestic and international parcels delivery as well as value added services such as shipment insurance, packaging, consulting services, Saturday delivery and shipment re-routing.

Presently, DHL Romania has 23 operational centres and 25 customer relation centres (Servicepoints) all over the country. Revenues generated from the Servicepoints increased by 47 pct in 2007 compared to 2006, the company said in a statement.

By the end of 2008, DHL plans to open four more customer relation centres in Romania to further expand its network in the continuously growing market.