Medical tourists need to mind the gap

Post Office® reveals 36 per cent of ‘medical tourists’ fail to check their travel insurance

The ‘health tourism’ industry is increasing at a rate of around 30 per cent per year with over 70,000 people travelling overseas for cosmetic surgery or elective medical treatments last year*.

However, new figures released today by Post Office® Travel Services show that over 25,000 of these people are unwittingly putting themselves at risk by failing to buy the correct level of travel insurance cover.

The research reveals that over a third (36 per cent) of those who had travelled abroad for cosmetic or elective surgery failed to check if their insurance policy covered them for claims that could arise from their treatment, including additional periods of hospitalisation resulting from the procedure and replacement flights if their trip was extended. One in five of these people admitted it simply didn’t cross their minds to check the policy while a worrying 16 per cent just assumed they would be covered.
The findings highlight the growing trend of people looking for lower cost treatments abroad. India is currently the top destination for cosmetic and medical surgery, closely followed by Hungary, Turkey, Malaysia and Spain. And with breast implants, cosmetic dentistry, heart surgery and hip replacements costing between 20 and 50 per cent less than private treatment in the UK, it is inevitable that more and more people are prepared to travel the distance for treatment.**

A further one in ten people (9 per cent) checked their policy and realised they were not covered yet still chose not to buy additional cover. And women are more bothered by the fact they are not covered than men, as a quarter of female travellers checked their policies and proceeded to get extra cover compared to just 9 per cent of the males.

Helen Warburton, head of Post Office® Travel Services says: "As with all standard policies on the market, Post Office® Travel Insurance will not cover tourists for pre-planned medical or cosmetic surgery so it’s vital that anyone considering this looks into buying additional specialist cover. This will provide peace of mind should anything go wrong.

"It’s also important to check exactly what the specialist insurance covers over and above medical treatment; travellers may still require traditional travel insurance to cover any potential lost baggage, delayed flights or flight cancellation.

"Finally, we urge travellers planning to travel abroad for surgery to be honest with their insurance provider about their plans and ensure they are open about any pre-existing medical conditions. It’s vital to read the small print of travel documents carefully before you travel to ensure you are covered if you need to make a claim."

All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 2,010 adults. Fieldwork was undertaken between 26th-28th February 2008. The survey was carried out online. The figures have been weighted and are representative of all UK adults (aged 18+).

* Source: www.treatmentabroad.net
** Source: www.treatmentabroad.net

For further information please contact:

3 Monkeys Communications
Tori Stokes/ Clare Waller
[email protected]

Post Office Ltd
Hayley Fowell
[email protected]

About Post Office ® Travel Services
The Post Office® is the UK’s largest bureau de change provider with a 25 per cent market share, offering over 70 different currencies with 0 per cent commission on all foreign currency and travellers’ cheques. The Post Office® pre-paid Travel Money Card offers customers a secure and convenient way to carry their holiday money.

The Post Office® provides a range of great value travel services including insurance, foreign currency, passport photos and Check & Send, international money transfers, holiday phone cards, EHIC forms and Check & Send, plus huge savings on car-hire and pre-booked holiday extras.

The Post Office® Credit Card charges 0 per cent commission for all purchases made overseas and also offers customers the flexibility to pay for two large purchases at any time at a discounted fixed rate – ideal for splashing out on holiday.