Postcomm forward work plan 2008-11

The forward work plan sets out our overall strategy for 2008-11, along with detail on the specific projects we intend to undertake. It describes Postcomm’s mandate and goals, and its priorities for the year. There are a number of top priority workstreams, which must be completed, as well as potential projects/workstreams that are contingent on factors beyond our control, for example, access determinations, or appeals against any Postcomm decisions. If we are required to divert resources to such projects, then others – which are desirable but not an absolute priority – may be re-evaluated.

Postcomm’s Forward Work Plan for 2008-11 sets out our overall strategy for 2008-11, along with the detail on the specific projects we intend to undertake.

Our projects and workstreams fall into four corporate goals:
– ensuring a universal service
– protecting customer interests (for more detail, see our web pages on Royal Mail standards and prices and postal licences and operators)
– replacing regulation through the promotion of sustainable competition
– advising on the Post Office network.

The achievement of these four goals is supported by building effective stakeholder relations and by using and developing resources effectively.

We will also continue to inform our decisions through international benchmarking, wherever possible.