Cessation of Sunday and Bank Holiday Collections – Changes to Collection Plates

Part of the agreement given by Postcomm to Royal Mail’s request to stop Sunday and Bank Holiday collections was for Royal Mail to amend the information on the collection plates.
Postwatch visited 770 post boxes to see if collection plates no longer referred to Sunday and Bank Holiday collections, but found that none had been changed.
Postwatch was advised by Royal Mail that the removal of all references to Sunday and Bank Holiday collections to its collection plates will be completed by 25 February.
Between 17 March and 4 April Postwatch visited 653 post boxes and found that only 85 pct of collection plates had been changed. This is a disappointing result as it is now over 6 months since Postcomm approved Royal Mail’s application and Postwatch believes that all post boxes should have had their collection plates changed.
The results of our survey have been passed to Postcomm asking it to contact Royal Mail as it is in apparent breach of the conditions set by Postcomm when agreeing this application.
Please report any post box that has not had its collection plate changed to Royal Mail customer services on 08457 740 740 quoting the post box number which is located in the bottom left hand corner of the collection plate. Royal Mail customer services should provide customers with a reference number so that it can be pursued if the collection plate is still not changed.