The future of mail in the United States

A letter to stakeholders by the United States Postal Regulatory Commission chairman Ruth Y. Goldway. “Within our regulatory framework, I would like to encourage a national conversation on the future of mail and hardcopy communications in the United States,” said chairman Ruth Y. Goldway, in her letter.

The US”s mail system faces serious financial challenges exacerbated by historic declines in mail volume.  USPS has responded by cutting costs, downsizing operations, reducing its customer-service footprint and proposing further changes – such as eliminating one day of mail delivery service – that could have significant impact on customers and service nationwide.  What do these changes mean for postal customers and the US?  The conversation to answer that question has begun.

Click here for a copy of the letter sent to a variety of stakeholders, organisations and associations.  A list of the recipients is also included.

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