Volumes soar at GLS Italy

The Italian arm of European express operator GLS has seen a “sharp increase” in volumes during 2010. The company said it experienced a 10% growth in parcel volumes in Italy, and a 17% growth for international shipments.

GLS Italy described the results as “positive”, compared to market trends across the industry.

Klaus Schadl, managing director of GLS Italy, said the growth was “remarkable” considering the economic downturn of 2009.

“While the Italian market for express services dropped by 6%, GLS was able to record an increase,” he added.

Schadl confirmed the growth in 2010 was due to the company’s “extensive national network”, as well as GLS’s “continued investment and high quality of services.”

During 2010, GLS acquired several new customers in Italy, whilst existing clients increased their volume of shipments.

The company also highlighted improvements in its IT infrastructure and its service portfolio as a reason behind the growth.

Schadl said GLS’s strategy to invest during uncertain economic times has led to company improving its quality of service.

“The increase in volumes for 2010 shows that customers appreciate and reward high quality services,” he concluded.