Callcredit and Royal Mail Partner to Deliver NCOA Alert Service

Callcredit Software, Analytics & Fraud Division are delighted to announce their latest product development resulting from a strategic relationship with Royal Mail. Callcredit have developed a real time anti-fraud solution using Royal Mail’s National Change of Address (NCOA) Alert service.

NCOA Alert will be available to Callcredit’s customers and will initially form an integral part of its CallValidate product, the UK’s leading Identity Verification and Fraud Prevention Solution, enabling customers to include daily updates of Royal Mail’s postal redirection information within their fraud prevention strategy.

NCOA Alert is the latest service to be added to the Fraud Module which offers twenty five separate anti-fraud services delivering approximately a hundred configurable fraud warnings. Recent developments also include CallValidate3D, a flexible Knowledge Based Authentication solution; Bank Account Plus – a payment validation solution which returns 100% confident match to non-consented bank accounts; Income Verification – ability to spot overstated income declarations; Ownership Fraud Alert (OFA) used to identify fraudulent use of bank accounts and cards by revealing the true owner’s identity and address.

John Cannon, Head of ID & Fraud Product Strategy, for Callcredit commented “I’m delighted we have been able to work with Royal Mail to add their market leading NCOA Alert service to our ID & Fraud product suite. The additional of NCOA Alert will provide additional important anti-fraud capability that is a vital link between the on-line electronic verification process and the off-line documentary identity verification process.

Andrea Martin, Managing Director of Data Services at Royal Mail said, “NCOA Alert works hand-in-hand with existing fraud screening systems to provide an extra layer of defence to help businesses to protect consumers from identity theft and fraud without compromising their privacy. We are delighted that Callcredit is using NCOA Alert to tackle fraud as effectively as possible”.

John concluded, “We have a highly motivated ID & Fraud team at Callcredit with a clear strategic vision, we have a number of further exciting developments planned for release over the coming months which will ensure that Callcredit remain the market leader for identity and anti-fraud solutions”.