An Post sparks row with advice on how to avoid post office visits
AN POST has defended a letter the company sent to thousands of shops which details ways in which customers can “completely avoid” visiting their local post office. Postmasters have now accused An Post of trying to drive away their business as fears grow about the future of the post office network.
The controversial letter was sent to around 3,000 shop owners who operate the so-called ‘post point’ outlets across the country. These are outlets which offer a range of An Post services, including the payment of bills, and are located within newsagents and other retailers.
Post points are different from the newly established ‘Post and Pay’ outlets, which are being trialled in four Tesco stores before being rolled out by other supermarket giants.The letter from An Post, seen by the Irish Independent, promotes a new service called ‘PostPack’ which has yet to be rolled out in post offices.
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