TPG unit Cendris UK wins 3 year, 10 MLN order from T-Mobile UK

TPG NV announced its unit Cendris UK (Previously Lason) won a three-year contract with Deutsche Telekom AG unit T-Mobile UK with a total value of 10 mln stg.

Cendris will take over digital printing and associated fulfilment responsibility for T-Mobile's telephone billing and other essential customer communications.

Cendris will undertake T-Mobile's telephone billing to customers, which includes the issuing of telephone accounts and payment reminder letters.

The unit is also discussing a number of further services with T-Mobile, including e-statements, online billing analysis and direct marketing communications, TPG added.

TPG Press Release – 16.7.02
TPG Business unit Cendris UK wins £10-million Contract with T-Mobile in UK

Mail, Express and Logistics company TPG NV announced today that through
its subsidiary, Cendris, the company has secured a prestigious 3-year,
contract with T-Mobile, one of the world’s leading mobile communications
companies. The contract has a total value of £10 million.

Cendris will take over digital printing and associated fulfilment responsibility for
T-Mobile’s telephone billing and other essential customer communications.
Cendris is part of the business line Data and Document Management of the
Mail Division of TPG.

Cendris will undertake T-Mobile’s telephone billing to customers, which
includes the issuing of telephone accounts and payment reminder letters.
Additionally, Cendris is currently discussing a number of further services with
T-Mobile, including e-statements, online billing analysis and direct marketing
communications.

Julian Hebden, Head of Revenue Assurance, Billing & Carrier Services, T-
Mobile, says:
“Outsourcing the printing of our billing documentation to Cendris enables us to
focus on our core business whilst continuing to offer an even higher quality of
service to our customers at lower operational costs. Cendris is a proactive
partner, with an impressive combination of people, processes and technology.
Performance to date has been significantly ahead of all of our expectations. “

Patrick O’Connor Managing Director, Cendris UK Limited, says:
“T-Mobile demands optimum service levels and a true partnership approach.
We are proud to have won this prestigious contract in the face of stiff
competition. Working in close partnership with T-Mobile, Cendris plans to
introduce electronic document delivery as a further value added service.”

Notes to editors:

Cendris
Cendris UK is part of the business line Data and Document Management of
the Mail Division of TPG. The portfolio of services includes data-capture,
database management and document presentment.
Cendris UK employs over 500 staff and provides integrated document
management solutions to leading blue chip organisations as Centrica, Shell,
Ford and AVIVA.

T-Mobile
T-Mobile UK, trading as T-Mobile, was formerly known as One 2 One, and is
the UK network of T-Mobile International – one of Deutsche Telekom AG’s four
strategic divisions.
Around 67 million people use the mobile communications services provided by
companies in which T-Mobile or Deutsche Telekom have a majority or minority
stake, making T-Mobile International one of the world’s leading mobile
communications companies.

T-Mobile International is the first transatlantic mobile communications provider
utilising the digital GSM wireless technology standard. This underpins the
provision of its unique transatlantic, single tariff roaming
package, “WorldClass”.The T-Mobile UK service covers in excess of 99% of
the UK’s population. The T-Mobile UK network currently handles over 260
million calls each week in the UK alone.

TPG N.V., with its two brands TNT and Royal TPG Post, is a global provider of
mail, express and logistics services. It employs over 141,000 people in 59
countries and serves over 200 countries. The company reported sales of €
11.2 billion in 2001. In the first quarter of 2002 sales grew by 8.5 percent. TPG
N.V. is publicly listed on the stock exchanges of Amsterdam, New York,
London and Frankfurt. Cendris is a wholly owned company of TPG.

For further information, please contact:
TPG Media Relations
Daphne Andriesse
Telephone: +31 20 500 6224
E-mail: [email protected]