Royal Mail extends Local Collect network

Royal Mail has announced the extension of its Local Collect network, with the addition of new collection points at 1,222 Royal Mail delivery offices. Royal Mail said that Amazon will be the first retailer to make use of the extended Local Collect network. From today (20 October), Amazon shoppers will be able to collect online purchases from their local Royal Mail delivery office.

Local Collect has already been available at around 10,500 Post Office branches across the country. Royal Mail launched the Local Collect service in 2013  in partnership with the Post Office and since its launch has been the UK’s biggest single click and collect network. Local Collect is also available to all of Royal Mail’s contract and SME customers. Royal Mail aims to offer these customers access to the extended network in the future.

Several recent market studies (include one by Post&Parcel’s publisher Triangle Management Services) have shown that click and collect is growing in popularity as an alternative delivery channel in the UK.

Nick Landon, Managing Director, Royal Mail Parcels, said: “The success of Local Collect with the Post Office has shown the importance of having accessible, local options for consumers to collect their online shopping. The extension of the network to include Royal Mail customer service points gives more options and more flexibility to consumers, making Local Collect not only the biggest but also the most convenient collection network in the UK.”